Our Technical Services

  • Fault Diagnosis

    🔍 Fault Diagnosis

    Remote and on-site troubleshooting for SMT placement machine errors.

  • Remote Support

    💬 Remote Support

    Video call assistance to resolve issues quickly without on-site visits.

  • Preventive Maintenance

    🛡️ Preventive Maintenance

    Scheduled plans to reduce downtime and extend equipment life.
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Brands We Support

Get Technical Support

  • Fast Expert Response

    Machine down? Our SMT specialists respond within 15 minutes.

  • Contact Methods

    📧 Email: vickey@buysmt.com

    💬 WhatsApp: +86 180 7910 9874

    ⚡ Quick response within 15 mins

    Available Mon–Sat, 9AM–6PM (UTC+8)

    Send Email Inquiry 

Frequently Asked Questions

What SMT machine brands do you support?

We provide technical support for major SMT brands including Yamaha, Fuji, Juki, Panasonic, Samsung, and Siemens/SIPLACE. Contact us if your brand is not listed.

How quickly can I get a response?

We typically respond to all inquiries within 24 hours on business days. For urgent issues, please contact us via WhatsApp for faster assistance.

Can you help me identify the right spare part?

Yes. Please provide your machine model, serial number, and a photo or part number if available. We will help you identify and source the correct OEM or compatible part.

How do you ensure the quality of Juki/Fuji spare parts?

All spare parts we supply — whether OEM or compatible — undergo strict quality inspection before shipment. OEM parts are sourced directly from authorized distributors, while compatible parts are tested against original specifications. We provide part numbers, test reports, and warranty support to ensure every component meets your machine's requirements.

Have Used SMT Equipment to Sell?

Looking to upgrade your production line? We also purchase used SMT equipment and spare parts. Fill in the form below to get a quote today.

Get a Free Quote