Built for SMT engineers and factory procurement teams. Find answers fast — or ask our engineers directly.
Frequently Asked Questions
Do you offer a warranty?
Yes — 90-day warranty on all parts. DOA (Dead on Arrival) replacements shipped within 24 hours.
What payment methods do you accept?
PayPal, T/T (bank transfer), and major credit cards. Net-30 available for verified business accounts.
Can't find my Part Number on your website?
Our online catalog is just a fraction of what we carry. We stock 50,000+ SKUs offline. Send your P/N or a photo to WhatsApp — our engineers confirm availability in 5 minutes.
How do I verify the part fits my machine?
We use dual verification: Part Number (P/N) + machine serial number. Send us a photo of the old part — we guarantee 100% fitment before shipment.
Which machine brands and series do you support?
Yamaha — YS, YV, YSM series; Fuji — NXT, CP, XP series; Panasonic — CM, NPM series; Juki — RS, KE series; Samsung / Hanwha — SM series; Siemens / SIPLACE — HS, X series
What is your minimum order quantity (MOQ)?
No MOQ for most parts. Single pieces welcome. Bulk pricing available for 10+ units.
How long does shipping take?
Standard: 5–10 business days via DHL/FedEx. Express: 2–3 days available. All orders include tracking.